Coronavirus Update

Changes to Big Top Shopping Centre in accordance with the Australian Government directive issued on 24 March 2020.

As we continue to adapt to Covid-19 and our rapidly changing reality, we remain committed to keeping our community informed and continuing to provide a safe environment. 

The previous 30 minute patron restrictions for hairdressers and barbers has been lifted as at 26 March 2020. Hairdressers and barbers can now have standard appointments but the 4sqm rule per person must continue to be observed within the premises. Personal contact during appointments must also be minimised.

We’re thrilled to see some of our restaurants and cafes begin to offer dine-in options. Please note, dine-in options for patrons is restricted to 20 people – providing social distancing requirements are also met. Further information on dine in, delivery and takeaway options is available here. Note, as per social distancing directives, we have temporarily closed our food court seating areas. 

As an essential service provider, Big Top Shopping Centre remains otherwise open and trading, with significantly enhanced measures in place to stop the spread of the virus within our centre. We will continue to provide updates on store changes in real time. A full list of store updates is available below.

STAGE 2 QUEENSLAND GOVERNMENT RESTRICTIONS EASE

As of June 1 2020, our community will be able to;

• Dine in at some restaurants and cafés in-Centre
• Enjoy beauty treatments including but not limited to massage, nail and beauty therapy

RESTAURANTS AND CAFES

We’re thrilled to see some of our restaurants and cafes begin to offer dine-in options. See below for a list of those retailers who now offer dine-in services. Please note, dine-in options for patrons is restricted to up to 20 people – provided all social distancing requirements are also met.

– Machu Picchu
– Panwa Thai
– Junk
– German Bakery & Café

However, it is important to note that not all restaurants and cafés will be able to offer a dine-in option straight away. Food outlets with common seating areas such as those located within our common mall remain takeaway or delivery only. 

BEAUTY SERVICES

Beauty services will start to reopen by appointment only. This means walk-ins will not be accommodated. For this reason, it may take longer for some beauty services to reopen than others. Again, please remember the maximum number of patrons at any given time is up to 20 people and all social distancing requirements must be maintained. Stores will display the maximum number of patrons at their entry or shop window for your convenience.

– Ocean Spa Nails
– Real Health Massage

PLAYGROUNDS

The health and wellbeing of our entire community remains our number one priority and something we are taking very seriously.  While we are regularly reviewing the evolving circumstances, at this stage, all centre play areas will remain closed until further notice. 

We thank you for your patience and understanding. 

While we understand that the re-introduction of in-Centre experiences that have been greatly missed by our community is something to be excited about, we ask you to continue to play your part to keep our community safe. This means: 

• Social distancing – always keep at least 1.5 metres between yourself and others. 
• Exemplary personal hygiene – wash your hands regularly and use the sanitiser stations located throughout the Centre for your convenience. 
• Handling illness safely – cough or sneeze into your elbow or a tissue and, most importantly, stay at home if you’re feeling unwell. 

Coronavirus and store updates

We will continue to provide updates on store changes in real time.

Woolworths	Monday – Saturday 7am to 9pm Sunday 9am to 6pm
Australia Post	Monday – Friday 9am to 5pm Saturday & Sunday Closed
Akane Teppanyaki	Closed until further notice
BWS	Monday – Saturday 9am to 7pm Sunday – 9am to 6pm
Cancer Council Queensland	Monday – Thursday 9:00am to 12:00pm Friday – Sunday Closed
Cotton On	Closed Tuesday 26 May Monday 10am to 5pm Tuesday 10am to 5pm Wednesday 10am to 5pm Thursday 10am to 5pm Friday 10am to 5pm Saturday 10am to 5pm Sunday 10am to 5pm
Discounts Galore	Monday 8:30am to 4pm Tuesday 8:30am to 4pm Wednesday 8:30am to 4pm Thursday 8:30am to 5:00pm Friday 8:30am to 4pm Saturday 8:30am to 4pm Sunday 9:30am to 3:00pm
Flight Centre	Closed until further notice
Forever Neat	Monday to Saturday 10am to 2pm Sunday closed
Good Bean Café	Closed until further notice
Hair 10 Quick Cut	Monday – Saturday closing 4:30pm Sunday closing 4pm
Heritage Bank Big Top	Monday to Thursday 9am to 4:30pm Friday 9am to 5pm Saturday & Sunday closed
Kaisercraft	Monday to Wednesday – 9am to 5:30pm Thursday – 9am to 7pm Friday – 9am to 5:30pm Saturday – 9am to 4pm Sunday – 10am to 4pm
Machu Picchu	Monday CLOSED Tuesday & Wednesday  Lunch 12pm – 2pm, Dinner 5pm – 8pm Thursday Lunch 12pm – 2pm, Dinner 3pm – 4pm Friday Lunch 12pm – 2pm, Dinner 3pm – 9pm Saturday 5pm – 9pm Sunday 5pm – 8pm
Malouf Pharmacy	Monday to Friday – 9am to 5:30pm Saturday – 9am to 4pm Sunday – Closed
Maroochydore News	Monday to Friday 7am to 5pm Saturday 7am to 4pm Sunday 9am to 1pm
Millers	Thursday 9:30am to 4:30pm Friday 9:30am to 4:30pm Saturday 9am to 4pm Sunday 10am to 3pm
Native Threads	Closed until further notice
Solbar	Closed until further notice
Strike Bowling x Holey Moley	Closed until further notice
The Piano Bar	Closed until further notice
The Post Office Bar & Restaurant	Closed until further notice
The Source Bulk Foods	Monday – Saturday trading as normal Sunday 10am to 2pm

For individual store information please contact retailers directly or visit their website.

Keeping you safe as we navigate coronavirus together

At Big Top Shopping Centre, we have strengthened our already stringent cleaning processes by placing a heightened focus on sanitising high-touch points with high-grade disinfectant as well as increasing the number of cleaning rotations each day. We have positioned hand sanitation stations at key points throughout the centre, for our entire community to access. We have placed Australian Government-issued information posters in our bathrooms, which outline crucial information on how you can help stop the spread of Covid-19. We have also rolled out public hygiene advertisements across the centre to reinforce preventative measures that each of us should adopt. 

To protect yourself and those around you, we ask every member of our community to adopt safe physical distancing measures while visiting the centre. This includes avoiding crowded areas and maintaining adequate space of at least two metres between yourself and others when queuing or moving through the centre. 

We continue to work in close collaboration with our retailers to ensure that we are all doing our part to keep our shared environments clean and safe while keeping our team members up to date with new information and advice from the relevant authorities. 

We are closely monitoring public health updates and prepared to act quickly should advice change. It goes without saying that our community’s health and wellbeing comes first. 

We ask for your support in making sure Big Top Shopping Centre continues to be a place of kindness and compassion for all our customers and staff throughout this unprecedented situation. We also encourage all customers commit to social distancing whilst visiting.

With all that said, we remain open for business and sincerely look forward to seeing you at Big Top Shopping Centre.